Privacy Policy

Welcome to Midpiller Distribution ("Midpiller", "we", "us", or "our"). Your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you access our platform, website (www.midpiller.com), and any related services (collectively, the "Service"). It also explains your rights in relation to your personal data under applicable laws, including the General Data Protection Regulation (GDPR) and Indian data privacy regulations.

1. Information We Collect

We collect two types of data:

1.1 Voluntarily Provided Information

You may provide us with:

Name
Email address
Mobile number
Country and city
Artist or label name
Payment details
Social media links
Uploaded content (e.g., songs, artwork, metadata)
Company details (if applicable)

1.2 Automatically Collected Information

When you interact with our Site or Services, we may automatically collect:

IP address
Device type and OS
Browser type
Access times and dates
Usage patterns
Referring URLs
Session and interaction logs
Error logs and diagnostic data

1.3 Cookies and Trackers

We use cookies and similar tracking technologies for session management, personalization, analytics, and marketing. You can manage cookie preferences via your browser settings. Refer to our Cookie Policy for more details.

2. Purpose and Legal Basis for Processing

We only process your personal data when we have a lawful basis:

Purpose	Legal Basis
To register and manage your account	Consent / Contract
To distribute and monetize your music	Contract
To send platform updates and service alerts	Legitimate interest
To send promotional communications	Consent
For analytics and user behavior tracking	Legitimate interest / Consent
To detect fraud and ensure platform security	Legitimate interest
To comply with legal obligations	Legal requirement

3. Use of Your Information

We may use your data to:

Operate, maintain, and improve Midpiller services
Distribute your music to DSPs (e.g., Spotify, Apple Music)
Handle customer support and resolve disputes
Send marketing or transactional emails
Enforce our Terms and Conditions
Conduct analytics and reporting
Prevent fraud and misuse

4. Sharing and Disclosure

Your personal data may be shared with:

DSPs (Digital Service Providers) and music platforms
Payment processors (e.g., Razorpay, Stripe)
Analytics and error tracking tools
Cloud hosting providers
Legal and regulatory authorities when required
Prospective buyers in case of merger or acquisition

We do not sell your data to third parties.

5. International Transfers

As a global music platform, we may store or transfer data to servers outside India, including the EU or the United States. Where we do, we ensure appropriate safeguards are in place, such as:

Standard Contractual Clauses
Adequacy decisions
Secure encryption during transit and at rest

6. Data Retention

We retain your personal information:

As long as your account is active
As needed to provide our services
As required by law (e.g., tax or compliance)

When no longer needed, we securely delete or anonymize your data.

7. Your Rights

Subject to applicable law, you may have the following rights:

Access – Request a copy of your personal data
Correction – Request correction of inaccurate data
Deletion – Request deletion ("Right to be Forgotten")
Objection – Object to processing for marketing or profiling
Restriction – Request restriction of data processing
Data Portability – Request transfer to another service provider
Withdraw Consent – Withdraw consent at any time
Lodge Complaint – File a complaint with the Data Protection Authority

To exercise any of these rights, email: support@midpiller.com

8. Children’s Privacy

Midpiller is not intended for individuals under the age of 13. We do not knowingly collect personal data from children without parental or guardian consent.

9. Security Measures

We implement industry-standard safeguards to protect your information, including:

SSL encryption
2FA (Two-Factor Authentication)
Role-based access control
Secure server architecture

However, no system is 100% secure. We encourage you to use strong passwords and protect your account credentials.

10. Do Not Track and Cookies

We currently do not respond to “Do Not Track” signals. You can control cookies via your browser or device settings. See our Cookie Policy for details.

11. Third-Party Services and Links

Our platform may include links to third-party sites or services (e.g., Spotify, YouTube, Meta). We are not responsible for the privacy practices of these platforms. Please review their respective privacy policies before interacting.

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in legal, technical, or business developments. Updates will be posted here with an updated “Effective Date.” Where required by law, we will seek your consent.

13. Contact Us

For privacy-related queries or requests:

Midpiller Music Services LLP
Muzaffarnagar, Uttar Pradesh – India
Email: support@midpiller.com